Two workarounds exist: either reboot the machine or open Task Manager and kill the hanging chrome.exe process that is responsible for this problem. This happens regardless of whether the Continue running background apps when Google Chrome is closed checkbox is checked in Settings. A frustrating issue that I have encountered on multiple recent customers’ PCs is an inability to completely close all Google Chrome processes–and, even more frustratingly, a consequent inability to reopen Chrome once it has been closed on the machine.
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